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For property managers and multi-door hosts
One door is a scheduling problem. Ten doors on a Saturday changeover is a staffing problem, and it is the one that takes down a weekend.
Why depth matters more than price at scale
A single-unit host who loses a cleaner loses a turnover. A manager who loses a cleaner on a Saturday in March loses several at once, across properties that belong to different owners, each of whom hears about it. The cost of that morning is not the cleaning fee; it is the refunds, the reviews, and the owner conversations that follow.
We are staffed for that morning. Backup cleaners cover absences without a phone tree, quality assurance cleaners check completed turnovers in person every day, and the properties you hand us are not competing with office contracts or residential routes for the same crew.
What managing with us looks like
The operational details that matter when the door count goes up.
One point of contact
One person who answers, one thread, every property. Not a group chat with six cleaners and a different answer from each.
One itemized invoice
Every property on a single statement, itemized by address, on whatever cycle your bookkeeping runs. Owner statements stop being a reconciliation exercise.
Volume pricing
Per-turnover rates come down as the door count goes up. We put it in writing after the walkthroughs, not as a moving discount.
Calendar-driven scheduling
We work from your booking calendars, so late checkouts and same-day flips get handled without a round of calls.
Photo evidence by address
Timestamped photos of every room, every turnover. When an owner or a guest disputes the condition, the answer is already in your inbox.
Capacity held through peak
January through April is when everyone needs a cleaner and nobody has one. Contracted portfolios get capacity held first.
What we need, and what you get
Onboarding a portfolio takes about a week, mostly walkthroughs.
From you
- A walkthrough at each property, so nothing is guessed at later.
- Calendar access, or a reliable feed of checkouts and check-ins.
- Access details per door: codes, lockboxes, parking, community rules.
- Linen setup per property, and who supplies the consumables.
- The owner-reporting format you already use, if you want us to match it.
From us
- A flat per-turnover rate per property, in writing, before we start.
- A standard checklist applied the same way at every door.
- Photo and damage reports the same day, addressed by property.
- Daily quality assurance visits to completed turnovers.
- Backup staffing, so an absence is our problem and not yours.
Questions managers ask
How many properties can you take on?
We turn over 30-plus Valley properties a week and we are hiring continuously, but capacity is real and we will tell you what we can absorb and by when. We would rather turn down a portfolio than take one we cannot staff through March.
Can you match our owner reporting?
Usually. Tell us what your owners see today, and we will fit our photo and damage reports into it rather than making you re-key anything.
Do you work with our existing cleaners?
Sometimes managers move a portfolio across in phases, or keep a cleaner for a few doors. That works, as long as the standard and the reporting are the same at every property we touch.
What does onboarding look like?
Walkthroughs at each property, access and linen setup collected per door, then a start date. Most portfolios are running inside a week or two, and we phase larger ones so nothing lands cold.
How do you handle owner-caused delays?
Late checkouts, missed linen deliveries, and codes that changed without warning are the usual causes. We contact you first and wait a reasonable time, and a trip fee applies only when we cannot complete the turnover. The details are in our terms.
Book a free walkthrough
We look at the property, learn how you like it set up, and send back a flat per-turnover rate, usually the same day. No obligation, no surprise line items later.
Request received
Thanks. We will text or email you to set up your walkthrough, usually the same day.
Need us sooner? Call or text (602) 456-4435.